Email review template

Garrett Smith. Online Review Request 5: Your Opinion Matters The customer might not always be right, but their opinions certainly matter.

You may also like. Search Blog. Subscribe to our Newsletter. The Case of the Fake Duplicate Reviews. You can contact us by phone or email. When you provide terrific service, people are happy to give you a quick review in return, especially when you make it this easy for them. This is only likely to be an issue with certain client bases e.

You can also read our full write-up on how to get the most out of Yelp as a business owner and why you should never, ever buy their ads. Unfortunately, Google stopped including their Review Us on Google sticker, so sending that link in an email is going to be your surest bet. Thanks for being a loyal [company] customer! Share your feedback below:.

The next best option for a general review request email is to push folks towards Google reviews. Businesses with high ratings earn the trust of shoppers, point blank. To push your customers to review on Google could be the difference-maker to prospective customers trying to decide between you and the other guy. If we met or exceeded your expectations, it would mean a lot if you left us a review!

However, brands like Fabletics have proved the efficacy that product-specific trust signals can have. Photo Credit: Jungle Scout. If you offer services or excursions to your customers, you may want to collect testimony about their experience. Best practice will tell you days post purchase is the sweet spot for goods and services. This gives customers enough time to receive the product and give it a try. You want to time it when the trip is freshest in their minds in order to get the most detailed, accurate response.

Photo Credit: Trustpilot. A study by Instapage found that:. As one of our most loyal customers, we really value your opinion. Which is why I wanted to reach out to personally ask for your feedback. We would be so grateful if you could leave us a review on [site] and share your honest thoughts with folks who might want to learn more about us. Photo Credit: GatherUp. Want to level up your review game even more? If you offer online support, you can link to this page, or another review channel, after each interaction.

When the time is right, use one of the email templates below to ask for a review, rating, feedback, testimonial or referral:. Our customers rely on reviews from insightful people such as yourself to decide which of our products and services is right for them. Rate it or review it. And as always, thank you for choosing [your brand or company name]. Thanks for choosing us to [service you provide].

We appreciate your trust in us and value your business. If you were happy with our services, please take a moment to leave a review on [platform of your choice].

Email subject line: Was it as nice for you as it was for us? Of all the [business types] in [your location], you chose ours. That makes us feel pretty darn special. Leave a review on [preferred platform] and let us know how your [service type] experience with [company name] went. We read all of our feedback and take it to heart so that we can continue to improve on our [service type]. Please take a moment to fill out our brief survey.

Pull no punches. We want the good, the bad and the ugly. Complete the survey. Email subject line: Request for a potential referral. I first want to thank you again for choosing us for your [service or product type] needs. All we need from you is to complete the [form, survey, attached document, etc.

We would really appreciate the help if you have the time, but totally understand if not. Either way, we look forward to doing more great work for you. Otherwise, here a few other general pointers to keep in mind in with any review request email you write:.

When a dissatisfied customer expresses their ire, you can soften the blow to your reputation with a diplomatic, well-meaning response.