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Install a Creative Suite 5. Install Creative Suite 5. Your purchase also includes serial numbers for the following products: Adobe Creative Suite 5. Windows Navigate to the directory where you saved the installation files and double-click the. After the files finish extracting, the installer should launch automatically. Open the folder named for the product that you purchased, then open the Adobe CS5 folder, and double-click Set-up. When prompted to enter a serial number, enter your Adobe Creative Suite 5 serial number and complete the installation.

Known issues. Flash Catalyst and Flash Builder cannot be selected for install when the user name includes 4-byte characters. Dreamweaver and Flash Professional may unexpectedly quit on launch when installed to a custom location with high ascii characters.

Please launch any other product other than Acrobat X to start your trial. Uninstall your software. Select the product that you want to uninstall, click Uninstall, and then follow the on-screen instructions.

DO NOT drag applications to the trash to uninstall them. Select Remove Preferences, then Authenticate as an Administrator and follow the on-screen instructions. If you are uninstalling subscription software, please note that uninstalling does not cancel or stop your subscription. To cancel your subscription, please go to Your Subscriptions at www.

BG Acrobat will not uninstall if Acrobat is moved to a different location using drag and drop. Trial software. Electronic licensing. Registration information. Font installation. To set the UI font to enable 4-byte GB characters:. Make sure the Adobe Illustrator application is not currently running. This file may be found on either the CS5. Launch Illustrator again, the UI should be enabled to view 4-byte GB characters in all dialogs managed by Illustrator.

To revert the UI font to original settings:. Make sure that Adobe Illustrator application is not currently running. For Photoshop CS5. For Fireworks CS5. Make sure that Adobe Fireworks CS4 is not currently running. Launch Fireworks again, the UI should be enabled to view 4-byte GB characters in all dialogs managed by Fireworks. Note: You must restart Windows after running these scripts. On Windows XP and Windows Vista, some 2-byte and all 4-byte characters might not be displayed correctly in the Create Slideshow dialog when they are typed in from the keyboard.

Customer care. Customer Service Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. Support Plan Options and Technical Resources.

Other resources. Some Online Services may be subject to fees and require a subscription. Fees subject to change. For more details and to review the applicable terms of use and Online Privacy Policy, visit www. Locate all installation media and serial numbers before you begin the installation process. Before you begin, close all applications, including your web browser. Make sure you have administrative privileges or can validate as an administrator.

If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.

Note: Depending on your Autoplay settings in Windows, the Set-up. If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it. Existing Acrobat 9 Pro users should download and install the most current updates. If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro.

Each Windows package contains two files: a. Note: You may be asked to close conflicting process in order to complete the installation process. For additional CS5 installation help, go to www. For more detailed information about troubleshooting your installation, go to www. Note: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer CD, DVD or the download from the web.

Repair is not an available option. Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows.

Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. Enter the serial number for the software you purchased in the serialization screen. The serialization screen will load the first time you launch the application. You can enter a serial number for the application itself or a serial number for any Creative Suite edition that contains the application. If the product you purchased is a Creative Suite, you can enter the serial number in any of the applications contained in the Creative Suite.

Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched. Only applications running as a trial will recognize the new serial number.

Then on the next launch of the application, it will recognize the new serial number. The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language. Volume licensing customers cannot purchase from a trial directly. However, a volume licensing serial number can be used to serialize all Creative Suite applications , except the Acrobat 9 trial or retail versions that ship with a Creative Suite edition.

Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license.

You must install Acrobat and Creative Suite applications separately. If you wish to purchase these applications, you will need to provide separate serial numbers for Acrobat and the Creative Suite edition. Macintosh: Acrobat is not available for trial on Macintosh.

If you wish to purchase a Creative Suite product, a Macintosh compatible version of Acrobat will be provided. You must accept the license agreement and warranty terms to use this product.

See www. Font installation. Known issues. Installation: If an anti-virus application scan is running, programs may not install and an error message appears. Disable the anti-virus scan temporarily during the product installation process. This support package will update an XP system with, among other things, fonts and input-method-editors IMEs to correctly support GB The support package is available as a download from the Microsoft website.

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